Return Policy

Return Policy – Play Your World24

At Play Your World24, we want you to have the best shopping experience possible. If you are not completely satisfied with your purchase, our detailed return policy below explains how to proceed.

30-Day Return Window
You may request a return within 30 days of delivery. To qualify, the item must be unused, in its original packaging, and in resalable condition.

Non-Returnable Items
The following products are not eligible for return:

  • Personalized or custom items

  • Clearance or final sale items

  • Perishable goods (if applicable)

  • Gift cards or digital products

Return Process

  1. Contact Us First – Email us at Playyourworld24@gmail.com or use our Contact Page to request a return authorization.

  2. Approval & Instructions – Once approved, you will receive detailed instructions on how and where to send your package.

  3. Shipping Costs – Customers are responsible for return shipping unless the return is due to our error (wrong item, defective product, etc.).

Refunds

  • Refunds are issued to the original payment method only.

  • Once we receive and inspect the return, please allow 5–10 business days for your refund to appear.

  • Shipping fees (if any) are non-refundable.

Damaged or Defective Items
If your item arrives damaged, defective, or incorrect, please notify us within 7 days of delivery. We will arrange a replacement or a full refund at no extra cost.

Exchanges
We currently do not process direct exchanges. To exchange an item, simply return it for a refund and place a new order.

Order Cancellations
Orders can only be cancelled before they are processed and shipped. Once shipped, our standard return process applies.

Questions?
For any questions or concerns, contact us at:
📧 Playyourworld24@gmail.com
🌐 Contact Us

This policy ensures a fair and transparent shopping experience for all Play Your World24 customers.